Fraud Alert : Access Bank Warns Customers to be Vigilant

NEWSMAN, Abuja – Access Bank Plc has urged customers to be at alert for fraudsters operating like bank representatives.

It said the fraudsters have been targeting unsuspecting customers since the coronavirus pandemic started, and that they use government palliatives to bait customers with a view to getting their BVNs and other key details.

Executive Director, Retail Banking, Victor Etuokwu, warned that “Customers must remember that the Bank will never ask for their BVN, full card PAN, PIN, mobile app activation code, OTP or password as it is readily available to the Bank via its database. Any call, email and text message, claiming to be from Access Bank demanding for any of these details is certainly a scam.”

Following the increased reports of the fraud cases, Access Bank assured that it always maintains a strong anti-fraud awareness as part of its responsibility to protect the interest of its customer, The Nation reported.

The Bank has dedicated pages on its official website that constantly updates customers on all the ways in which fraudsters can swindle them.

To report any suspected fraud case, customers are advised to call 01-2701005 or send an email to

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